Terms and Conditions of Service

Welcome to Travel Moola Digital Marketing Agency ("we", "us", "our"). These Terms and Conditions ("Terms") govern your use of our services, products, and website.

1. Acceptance of Terms

By purchasing or using our services and products, you agree to these Terms. If you do not agree, please do not use our services.

2. Services Offered

We provide digital marketing services, including audits, coaching calls, reputation management, sales page creation, memberships, social media management, and related digital products.

3. Third-Party Platforms and CRM

We utilize a secure, third-party CRM platform and associated mobile applications, hosted in the United States, to deliver and manage our services. This includes LeadConnector mobile app integrations. All processing through this platform is fully compliant with GDPR, POPIA, and CCPA.

4. Client Obligations and Social Media Access

Clients agree to provide necessary access to their social media and online accounts to enable us to deliver contracted services. Clients are responsible for securing and sharing correct credentials. We will use these credentials solely for service provision and store them securely.

5. Payments & Renewals

All payments are processed via PayFast, Paystack, or manual invoicing. Subscription services auto-renew until cancelled by the client.

6. Cancellations & Termination

Clients may cancel subscriptions at any time to stop future payments. Setup fees, services already rendered, and booked coaching sessions are non-refundable.

7. Intellectual Property

Content we create remains our intellectual property until full payment is received. Upon payment, ownership transfers to the client. Certain platform-created templates and SaaS features remain property of the platform providers.

8. Use of AI & Automation

We may use AI and automation tools to deliver services efficiently. You consent to such usage as part of service delivery.

9. Limitation of Liability

We are not liable for indirect or consequential damages. Our total liability is limited to the amount paid for services.

10. Governing Law

These Terms are governed internationally, incorporating principles from South African law, GDPR, POPIA, CCPA, and international privacy standards.

11. Modifications

We reserve the right to modify these Terms. Continued use of our services constitutes acceptance of any changes.

Updated June 2025